This policy covers SmartPickle: Pickleball Coach by Dirty Pickle on iPhone and Apple Watch. The app is offered on the App Store by Makers Media LLC. The Dirty Pickle website and book business are operated by Axiom Media LLC and have a separate website privacy policy.
Accounts, purchases and saved practice
We use your app-specific Apple account identifier and, when available, an email address, which may be a private relay address. Convex hosts your account, access status, study progress, synced practice and match results, activity points, and Notebook entries. Purchase records help us grant and restore access. Apple handles App Store billing; Stripe handles web purchases. We do not receive your full payment-card number. Linking a web purchase uses WorkOS to verify the purchase email.
Court IQ and AI sharing
Court IQ asks for permission before sending your question and up to eight previous messages through our server to Anthropic to generate an answer. We do not attach your Apple identity, email, health data, videos or motion recordings to that request. Anything you type into the conversation is included. Avoid entering sensitive personal information. Anthropic processes requests under its commercial service terms and privacy policy.
Your conversation and draft are saved on your iPhone. Our backend keeps account-linked daily usage counts to enforce the Court IQ allowance. In Court IQ, open AI privacy to turn off sharing for future questions. This does not recall messages already sent. AI suggestions can be wrong; use the cited tactic to check them.
Apple Watch, motion and HealthKit
With your permission, SmartPickle reads workout heart rate and active energy and writes pickleball workouts to HealthKit. Raw heart-rate and active-energy readings stay on your devices and in HealthKit; they are not sent to our backend or Court IQ. Watch motion is used to detect wrist-motion candidates in Swing Lab. Saved Swing Lab recordings and guided routines transfer between your paired Watch and iPhone. They are not uploaded to our backend. Signed-in match, drill and benchmark fitness summaries may sync to your account without raw heart-rate, active-energy or motion samples. Training examples and motion templates used for optional trained-shot recognition are stored locally on your Watch.
Court Vision videos and microphone
Court Vision processes camera recordings and imported video on your iPhone. Microphone audio is included only when you enable court audio and grant permission. Recordings, replay files, notes and reels remain on the phone. The app’s Court Vision media folder is excluded from device backups; SmartPickle does not provide a cloud video archive. They are not sent to our backend or an AI provider. If you choose to share a clip or export, the destination you select receives that file. Saving a reel to Photos uses your Photos permission.
Your choices and deletion
You can use the free local features without an account. Manage camera, microphone, motion and Health permissions in Apple settings. Sign-out stops account activity but does not erase device files. To delete your account, open More → Delete account and confirm with the same Apple account.
Account deletion removes synced account, study, practice, match, Brine, Notebook and Court IQ usage-count data, and removes that account’s local practice, notes and Court IQ conversation on the iPhone completing deletion. On another device, cleanup happens when the updated app next connects and signs in. Device-only Court Vision videos, Swing Lab recordings, routines and guest data remain until you remove them. Apple Health records and shared or exported copies are managed separately in their destinations.
We retain purchase and entitlement records needed to restore or reconcile access, including purchase email, order and transaction information, with the deleted user-account link removed. Minimal account-version, authentication-revocation and deletion-receipt records remain to invalidate old sessions and prevent deleted activity from returning. Backups and service security logs may persist under our providers’ retention processes. Deletion does not cancel billing: manage an Apple subscription in Apple’s subscription settings, or a web subscription through the billing link in your purchase email.
Tracking and service providers
The native app does not include advertising pixels or track you across other companies’ apps and websites. We do not use app account emails or app activity for marketing, advertising audiences or sharing with advertising partners. We do not currently use app analytics, and we do not sell your personal information. Service providers process the information needed for the functions above. Opening our website from the app is covered by the website policy, including its separate cookie and analytics practices.
Contact and support
For access, privacy or deletion help, email support@dirtypickle.org. Never send passwords, Apple verification codes or payment-card details. See SmartPickle support page for setup and troubleshooting, and app terms for service and subscription details.
We use the contact details and information you choose to send to respond to your request. Support correspondence is handled separately from app-account deletion and retained as needed to resolve requests and maintain relevant service, security or transaction records. You can ask us to delete support correspondence; we will explain any information that must be retained.